Linksie Terms and Conditions

Last Updated: April 28, 2025

1. Welcome to Linksie!

Welcome to Linksie! These Terms and Conditions ("Terms") govern your access to and use of the Linksie website, services, and platform (collectively, the "Platform") provided by Atris Ventures LLC ("Linksie," "we," "us," or "our"). The Platform enables creators ("Creators") to create customized landing pages ("Link Pages") where they can offer access to specific links ("Protected Links") for a fee paid by their customers or audience ("Customers").

By accessing or using the Platform, creating an account, or clicking "I agree" (or similar), you signify that you have read, understood, and agree to be bound by these Terms and our Privacy Policy here. If you do not agree to these Terms, you may not access or use the Platform.

PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

2. Eligibility and Account Registration

  1. Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account and use the Platform as a Creator.
  2. Account Creation: To use certain features, you must register for an account ("Account"). You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
  3. Account Responsibility: You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account. We are not liable for any loss or damage arising from your failure to comply with the above.
  4. Representation: If you create an Account on behalf of an entity or another individual, you represent and warrant that you have the authority to bind that entity or individual to these Terms.

3. Linksie Services

For Creators: Linksie provides tools for Creators to:
  • Create and customize Link Pages.
  • Set a price for Customers to access a Protected Link.
  • Manage payment processing through our integrated third-party provider (Stripe).
  • Publish and share Link Pages.
For Customers: Linksie allows Customers to:
  • Access Link Pages shared by Creators.
  • Pay the specified fee to "unlock" and be redirected to the Protected Link.

4. Creator Obligations and Content

  • Content Ownership: You retain ownership of the content you post or link to via the Platform ("Creator Content").
  • License Grant: By making Creator Content available through the Platform, you grant Linksie a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, modify, distribute, publicly display, and publicly perform your Creator Content solely as necessary to provide, operate, and promote the Platform and its services.
  • Representations and Warranties: As a Creator, you represent and warrant that:
    • You own or have all necessary rights, licenses, consents, and permissions to the Creator Content and the content behind your Protected Links.
    • Your Creator Content and the content behind your Protected Links, and Linksie's use thereof as contemplated by these Terms, will not infringe, misappropriate, or violate any third party's intellectual property rights, rights of publicity or privacy, or result in the violation of any applicable law or regulation.
    • Your Creator Content and business activities comply with all applicable laws and regulations, including those related to advertising and consumer protection.
    • Your use of the Platform and your Creator Content will comply with Section 6 (Prohibited Content and Activities).

5. Fees, Payments, and Subscriptions

  • Subscription Plans: Linksie offers various subscription plans for Creators, including a free plan and one or more paid plans ("Pro Plans") with recurring monthly or annual fees ("Subscription Fees"). Features and limitations vary by plan. Details are available on our pricing page here.
  • Transaction Fees: Linksie charges Creators a transaction fee on each successful sale made through a Link Page. The fee is a percentage of the sale amount plus a fixed amount. Current rates are:
    • Free Plan: 12.9% + $0.30 per sale
    • Pro Plan(s): 8.0% + $0.30 per sale
    These rates are subject to change with notice. Transaction fees are deducted from the payout to the Creator.
  • Payment Processing:
    • We use Stripe, Inc. ("Stripe") as our third-party payment processor for both Subscription Fees and Customer payments for Protected Links.
    • By using our payment features, you agree to be bound by the Stripe Services Agreement and Stripe's Privacy Policy.
    • You authorize Linksie (via Stripe) to charge your designated payment method for Subscription Fees and to process transactions for your Link Pages.
    • Payouts are managed through Stripe Connect. Creators must create or connect a Stripe connect account to receive payouts. Payout are initiated by the Creator and schedules are determined by Stripe and Linksie.

6. Refunds and Cancellations

Creator Subscription Cancellations & Refunds

  • Subscription Cancellations: If you cancel your Pro Plan subscription, your access to Pro Plan features will cease immediately. Your subscription will not be renewed after your then-current term expires.
  • No Prorated Refunds: You will not be eligible for a prorated refund of any portion of the Subscription Fee paid for the then-current subscription period.
  • Authorization to Charge: By subscribing to a Pro Plan, you authorize Linksie to charge your designated payment method (via Stripe) for the initial subscription period and again at the beginning of any subsequent subscription period.
  • Payment Issues: If Linksie does not receive payment from your payment provider upon renewal of your subscription, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Linksie may either terminate or suspend your subscription and continue to attempt to charge your payment provider until payment is received. Upon receipt of payment, your Account will be reactivated, and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received.

Customer Content Purchase Refunds

  • Conditional Refund Policy: Refunds for content purchased from Creators may be granted under specific circumstances only. Eligible refund reasons include:
    • Technical access issues directly related to Linksie's platform (not creator content).
    • Significant mismatch between content description and actual content.
    • Verifiable duplicate purchases.
    • Unauthorized purchases.
  • Refund Request Process: To request a refund, email [email protected] with your purchase details and specific reason for the refund request. All refund requests:
    • Must be submitted within 7 days of purchase.
    • Will be reviewed within 48 hours of submission.
    • Require verification through our access logs.
    • If approved, will be processed back to the original payment method.
  • Non-Refundable Circumstances: Refunds will not be issued for:
    • Content that has been substantially accessed or consumed.
    • Dissatisfaction with content quality or subjective aspects of the material.
    • Requests submitted after the 7-day window.
    • Purchases where access credentials have been shared with others.
  • Creator Involvement: In cases where refund eligibility depends on content assessment, Linksie may consult with the content Creator before making a final determination.
  • Processing Fees: Linksie reserves the right to deduct payment processing fees from refund amounts where applicable.
  • Final Determination: Linksie maintains sole discretion in determining refund eligibility based on the circumstances of each request and the evidence provided.

7. Prohibited Content and Activities

You agree not to use the Platform to engage in, promote, or facilitate any of the following:

  • Activities that violate any applicable local, state, national, or international law or regulation.
  • Infringement or misappropriation of intellectual property, privacy, publicity, or other rights.
  • Posting, linking to, or promoting content that is illegal, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, pornographic, hateful, discriminatory, or otherwise objectionable.
  • Distribution of spam, malware, viruses, or other harmful code.
  • Attempting to gain unauthorized access to our systems or user accounts.
  • Interfering with the operation or security of the Platform.
  • Scraping, data mining, or harvesting user information without consent.
  • Activities Prohibited by Stripe: Using the Platform for any business or activity listed on Stripe's Prohibited and Restricted Businesses list. Violation of Stripe's policies may result in immediate account suspension or termination.

We reserve the right to investigate, suspend, or terminate accounts engaging in prohibited activities and to remove prohibited content without notice.

8. Intellectual Property

Excluding Creator Content, the Platform and its original content, features, and functionality are and will remain the exclusive property of Atris Ventures LLC and its licensors, protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.

9. Termination

  • By You: You may terminate these Terms at any time by closing your Account.
  • By Us: We may suspend or terminate your Account and access to the Platform at our sole discretion, at any time and without notice or liability, for any reason, including but not limited to your breach of these Terms or violation of applicable laws or Stripe policies.
  • Effect of Termination: Upon termination, your right to use the Platform ceases immediately. We may delete your Account and Creator Content, although some information may be retained as required by law or for legitimate business purposes (e.g., transaction records). Sections 4 (Representations), 5 (Fees owed), 7, 8, 9, 10, 11, 12, and 13 will survive termination.

10. Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, LINKSIE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

LINKSIE MAKES NO WARRANTY THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE PLATFORM.

WE ARE NOT RESPONSIBLE FOR THE CONTENT, PRODUCTS, OR SERVICES AVAILABLE FROM THIRD-PARTY WEBSITES OR RESOURCES, INCLUDING PROTECTED LINKS PROVIDED BY CREATORS OR THE SERVICES PROVIDED BY STRIPE. YOU ACKNOWLEDGE SOLE RESPONSIBILITY FOR AND ASSUME ALL RISK ARISING FROM YOUR USE OF ANY THIRD-PARTY RESOURCES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LINKSIE NOR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (C) ANY CONTENT OBTAINED FROM THE PLATFORM; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL LINKSIE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (I) THE TOTAL AMOUNT OF FEES PAID BY YOU TO LINKSIE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (II) ONE HUNDRED U.S. DOLLARS ($100).

THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT LINKSIE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

12. Indemnification

You agree to defend, indemnify, and hold harmless Linksie and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Platform; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your Creator Content or Protected Links caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Platform.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles.
  • Informal Resolution: We encourage you to contact us first at [email protected] to resolve any dispute informally.
  • Arbitration: You and Linksie agree to resolve any claims relating to these Terms or the Platform through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be held in San Francisco, CA, or any other location we agree to.
  • Arbitration Fees: The AAA rules will govern payment of all arbitration fees. Linksie will pay all arbitration fees for claims less than $10,000. Linksie will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
  • Exceptions to Agreement to Arbitrate: Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Platform, or intellectual property infringement without first engaging in arbitration or the informal dispute-resolution process described above. Either party may also assert claims, if they qualify, in small claims court in San Francisco, CA.
  • NO CLASS ACTIONS: You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

14. General Terms

  • Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect (e.g., via email or a notice on the Platform). What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms.
  • Entire Agreement: These Terms constitute the entire agreement between you and Linksie regarding our Platform, and supersede and replace any prior agreements we might have had between us regarding the Platform.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
  • Waiver: The failure of Linksie to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Linksie's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Linksie may freely assign or transfer these Terms without restriction.
  • Notices: Any notices or other communications provided by Linksie under these Terms will be given: (i) via email; or (ii) by posting to the Platform. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Contact Information

If you have any questions about these Terms, please contact us at: [email protected]